Shipping & Delivery Policy – Satkoota Foods

Last Updated: May 3, 2026

At Satkoota Foods, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed on Sundays or public holidays.

• You will receive an order confirmation once your order is placed.

2. Shipping Timeline

• Estimated delivery time: 3–7 business days depending on your location.

• Delivery timelines may vary for remote or rural areas.

• Unexpected delays may occur due to weather, logistics, or courier issues.

3. Shipping Charges

• Shipping charges may vary based on:

  • Order value

  • Delivery location

  • Product weight/volume

• Any applicable shipping fees will be displayed at checkout.

4. Delivery Partners

We work with trusted third-party courier services to deliver your orders safely.

Satkoota Foods is not responsible for delays caused by courier partners, but we will assist in tracking and resolving issues.

5. Order Tracking

• Once your order is shipped, you will receive tracking details via:

  • SMS

  • Email

You can use these details to track your shipment in real-time.

6. Delivery Issues

a. Incorrect Address

• Customers must provide accurate shipping details.

• We are not responsible for delays or losses due to incorrect addresses.

b. Failed Delivery Attempts

• Courier partners may attempt delivery multiple times.

• If the order is returned due to non-availability, re-shipping charges may apply.

7. Damaged or Missing Items

If you receive:

• A damaged product

• A leaking item

• Missing items

You must report it within 48 hours of delivery with photos/videos as proof.

We will review and arrange a replacement as per our policy.

8. Service Availability

• We currently ship across India.

• Some remote areas may have limited delivery service.

9. Contact Us

For shipping-related queries:

Satkoota Foods
📍 Address: Salasar Agro Industries, F-13, Devanshi Industrial Area, Teh. Bhainser Kootri, Tinwari, Rajasthan – 342305
📞 Phone: +91 9602038451
📧 Email: satkootafoods01@gmail.com