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Welcome to Satkoota Foods. By accessing or purchasing from our website or using our products, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions govern your use of Satkoota Foods’ products, services, and website. By using our services, you accept these terms in full.

If you do not agree with any part of these terms, please do not use our services.

2. Products & Services

Satkoota Foods specializes in food products including:

• Mustard oil

• Spices

• Edible oils

• Food-grade packaged items

We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations may occur.

3. Pricing & Payments

• All prices are listed in INR (₹) unless otherwise stated.

• Prices are subject to change without prior notice.

• We accept payments via secure payment gateways.

• Orders will only be processed after successful payment confirmation.

4. Order Acceptance & Cancellation

• We reserve the right to accept or reject any order at our discretion.

• Orders once placed cannot be canceled after dispatch.

• In case of stock unavailability, we may cancel your order and issue a refund.

5. Shipping & Delivery

• Delivery timelines may vary depending on location.

• Satkoota Foods is not responsible for delays caused by third-party courier services.

• Customers must provide accurate delivery details.

• Any additional charges (like remote area delivery) may apply.

6. Returns & Refunds

Due to the nature of food products:

• Returns are only accepted for damaged, defective, or incorrect items.

• Customers must report issues within 48 hours of delivery with proof (images/videos).

• Approved refunds will be processed within 7–10 business days.

7. Product Usage & Storage

• All products should be stored as per instructions mentioned on packaging.

• Satkoota Foods is not liable for damage caused due to improper storage or misuse.

8. Intellectual Property

All content on our website including:

• Logos

• Images

• Product designs

• Text

is the property of Satkoota Foods and may not be copied or used without permission.

9. Limitation of Liability

Satkoota Foods shall not be held liable for:

• Any indirect or consequential damages

• Health issues arising from misuse or allergies

• Delays caused by external factors

Customers are advised to check ingredients before consumption.

10. Privacy Policy

We respect your privacy. Any personal information collected is used only for:

• Order processing

• Customer service

• Improving user experience

We do not sell or share your personal data with third parties without consent.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to jurisdiction of courts in Rajasthan.

12. Changes to Terms

Satkoota Foods reserves the right to update or modify these Terms & Conditions at any time without prior notice.

13. Contact Us

Satkoota Foods
📍 Address: Salasar Agro Industries, F-13, Devanshi Industrial Area, Teh. Bhainser Kootri, Tinwari, Rajasthan – 342305
📞 Phone: +91 9602038451
📧 Email: satkootafoods01@gmail.com

Terms & Conditions – Satkoota Foods